You must have a Sprint ID enabled device. Look for the ID logo in stores and online to find a compatible device.
ID Packs Support
Frequently asked questions about Sprint
ID, Sprint ID devices and ID packs.
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You are not charged to download and install Sprint ID Packs. However, some premium applications within the ID Packs may contain a monthly recurring charge. You will be notified if that is the case. Phones that support Sprint ID do require a bundled voice/data plan.
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On your main Home screen, press the ID icon next to the Phone and Application icons. Click Get New to browse, select your ID Pack, and click Install. This could take several minutes depending upon the size of the ID Pack.
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On your main Home screen, press the ID icon next to the Phone and Application icons. At the Choose your ID screen, select the ID Pack you want and then click Install. The ID should appear on the phone within a few seconds.
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Since Sprint ID Packs are created and supported by third-parties, you will need to contact the developer directly. At the Choose your ID screen, press the Menu button and select Manage. Under the Content by ID section, select the ID Pack that needs support. On the ID Description Screen, scroll down to the Developer's website, email address and phone number